Returns & Exchanges
At Ardell, we want you to love your look, which is why we offer a 30-day return policy for unused and unopened beauty products. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and easy exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return process.
Prepare Your Package
Place the unused items in their original packaging, ensuring all seals are intact to meet our health and safety standards.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing