Frequently Asked Questions
Everything you need to know about your Ardell beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for beauty products?
For hygiene reasons, we only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are Ardell lashes reusable?
Yes, most Ardell lashes can be reused multiple times if handled with care. Simply remove any residual adhesive and store them in their original tray after each use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific destination.
Are your products cruelty-free?
Ardell is proud to be a cruelty-free brand. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same standards.